Service Centre

Service & Repair Centre

Servicing Canada's

Espresso Machines

for over 20 years 

We can only imagine how devastating it is not being able to make coffee. Rest assured, if your looking to bring your espresso machine back to tip-top shape, you've found the team who can. Anthony's Espresso Equipment has been servicing domestic & commercial espresso machines, grinders and coffee equipment for over 20 years. Our service centres in Toronto and Woodbridge are fully stocked with most domestic machine parts & our authorized technicians are able to fix your machine right the first time. Being the authorized service centre for leading machine manufacturers Saeco Philips & DeLonghi, we see machines shipped in from all across Canada! Visit us for preventative maintenance, warranty repairs or general service for a wide variety of espresso machine manufacturers. See our list of serviced machines below.


COMMON Q&A

  • I have a domestic (home-use) machine that needs service, what do I do? 

    In a nutshell, kindly bring your unit into either one of our Woodbridge or Toronto service centres (See 'List of Serviced Machines' below prior to departure). From there, we will start a work order to have your machine placed in queue for service. Need a hand to unload? Call us upon arrival and we can send someone out to help when available.
    * SEMI-PROFESSIONAL & PROFESSIONAL equipment are only serviced at the WOODBRIDGE location and need to be dropped off at the Woodbridge location only.


    Do you have a general service package?

    Our Preventative Maintenance Package is $79.99 plus tax includes a professional descale, brew unit maintenance, and overall inspection of the unit.


    Will it cost me anything to check my machine?

    Yes. Our assessment fees start at $60 (including tax) and get deducted off of your repair total. If its decided not to proceed with your repair after we've provided the full assessment to the unit for you it is non-refundable. However, if you do decide to purchase a new machine instead, we will filter your payment towards that cost.

    • $60 ASSESSMENT: On any super-automatic. This payment is taken up-front on aging machines 6 years and older (based on its manufactured date) or at the discretion of the service representative.
    • $100 ASSESSMENT: All Semi-Professional Espresso machines (Rocket, Bezzera, ECM etc.)

                                                         

    How much does it cost to fix my machine?

    It depends on the problem. 

    Labour is $72.50/hour. A technician will quote you on the repair including labour and parts necessary.


    How long will my service take?

    Typically, the turnaround for an assessment is approximately 1.5 weeks. But it really depends on how many units we have in for service at the time you drop off. High season (late fall/early winter) can see up to 3-4 weeks. If you would like to know the current estimated wait-time, please call your store location. 


    List of Serviced Machines

    Here is a list of espresso machines we are typically able to service. Being the authorized service centre for leading espresso machine manufacturers like Saeco & DeLonghi, we typically have most parts available and in stock. Before you head out, please call your store location if you don't see your manufacturer on this list. 

    Please note we are a service centre for Espresso Machines & relating equipment. Although there are listed manufacturers that produce other appliance items, we are only able to fix their espresso machines.

    • Saeco
    • Philips
    • DeLonghi
    • Breville (Models 870 & lower only)
    • Gaggia 
    • Rocket
    • Bezzera
    • ECM
    • Expobar
    • Rancilio
    • Profitec
    • Saeco Montecarlo
    • Service for other brands/models available, please call for confirmation




    COMMERCIAL / BUSINESS USE MACHINE FOR REPAIR / SERVICE 

    We have on-the-road technicians that are able to make on-site or workshop repairs for our business/commercial customers. 

    Call (905) 264-0433 to place a service call with one of our Customer Service Representatives.

    Be prepared with the following information;

    Full Contact information including store hours, manufacturer and model number of your machine/equipment a full description as detailed as possible of the problem you are experiencing.

    *Subject to service call fee starting from $125, based on your location. We service the GTA and beyond