Terms & Conditions

TERMS & CONDITIONS

Anthony’s Espresso Equipment Inc. Privacy Policy

This privacy notice discloses the privacy practices for www.anthonysespresso.com.  This privacy notice applies solely to information collected by this web site.  It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing

  • We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone.
  • We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
  • Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or via email.

Espresso Points

The Espresso points system is a promotional item provided by Anthony’s Espresso.  This point system may be canceled without notice and with no guarantee.  All purchases using the points will be subject to tax and shipping charges.  No cash value for points.

RETURN POLICY 

At Anthony’s Espresso we understand that sometimes people change their mind.  That’s why we offer the following return policy.

–  30 day return policy on NEW and UNUSED products in their original packaging.

*** 30 Day return on any Delonghi Espresso machine new or used.  Satisfaction guarantee for any Delonghi espresso machine! no restocking fee, no questions asked.  returned machine must be with all items and original packaging.

–  Shipping costs incurred by Anthony’s Espresso will not be refunded.

–  If the machine is opened and not considered new a restocking fee of 20% will be applied. ***Does not apply for Delonghi Espresso Machine returned within 30days of purchase.

–  You must first contact Anthony’s Espresso to receive RMA # before any products are shipped back to us.

–  DOA (Dead on Arrival) machines are rare, but unfortunately do happen from time to time.  Please call us first immediately.  If then deemed to be “DOA” we will immediately replace it and ship new item at no cost to you.

–  All returned items must be sent via the Canada Post, UPS, Fedex or Purolator and must include the additional services for insurance to cover the full amount of the purchase price as well as Signature Confirmation service

–  Unauthorized returns or returns shipped without RMA# or return authorization form may not be accepted and may be refused at our dock.

–  All parts purchased are Final Sale

Warranty

Every manufacturer carries different offerings in their warranty. Check your warranty paperwork that came with the machine you purchased to verify what is and what is not covered under manufacturer warranty and for how long. If you are unsure, call your manufacturer. Shipping costs under warranty also varies between manufacturers. NOT ALL MANUFACTURERS COVER SHIPPING COSTS (including Gaggia & extended warranty offerings)

Any and all repairs needed that are a caused of calcium, misuse or consumer negligence will NOT be covered under warranty. This includes manufacturers, Anthony’s Espresso, Expended or repair warranties.